Messages from the clients

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He exceeded all of my expectations!"
 

"As a new resident of Michigan, I was unsure about hiring a piano tuner without a personal recommendation. I changed my mind after reading about Kentaro’s approach and aural tuning on his website. And he exceeded all of my expectations! He spent over 4 hours tuning my piano, while also taking the time to answer my questions and explain the rationale behind his recommendations. I found Kentaro to be extremely thorough, professional and a pleasure. I envision a long-standing relationship as I entrust my piano to his care."

 

Sally, Ann Arbor, August 2015

Our piano sounds great!"
 

"Dear Mr. Nabeshima, Our piano sounds great! It has been two month since you tuned it. My kids are enjoying playing piano and I thank you for the great job you did servicing it!"

 

Nataliya Yakovlev, Bloomfield, August 2015

Obviously, he cares about pianos and pleasing his customer!"
 

"I found Mr. Nabeshima very professional and pleasant to work with. He explained what he was doing to correct the pitch. He offered advice about keeping the piano in good condition, all while encouraging me to maintain it to keep its value. He even cleaned the piano exterior. Obviously, he cares about pianos and pleasing his customer!"

 

J. Thomas, Ann Arbor, August 2015

My old piano sounds new again!"
 

"Mr. Nabeshima, Thank you so much for your kindness and thoughtfulness. I am impressed with your knowledge, professionalism, carefulness and thorough attention to detail. Looking forward to working with you again tin the near future. My old piano sound new again!"

 

Greg P., Belleville, August 2015

Hire him to tune your piano!! You’ll be glad that you did."
 

"Kentaro was very flexible with scheduling a time with me to install a damp chaser, followed by a tuning. He was professional, prompt, and kind. He knew exactly what he was doing and went right to work. It was a pleasure doing business with him! Hire him to tune your piano!! You’ll be glad that you did."

 

Jeanne McLeod, Pinckney, July 2015

Finally found one to keep"
 

"Kentaro has done an outstanding job not only tuning my piano, but also repairing broken pedals and sticking keys. He was very professional and thorough. We’ve been through several piano tuners over the years and have finally found one to keep.

Thank you!"

 

Wendy, Saline, July 2015

Your personality truly made you a delight to work with"
 

"Dear Kentaro

 

I was greatly appreciative of your ability to come tune our piano on such short notice. It really does sound great and we are so glad you were able to salvage it despite its age and condition. You have not only excellent as a technician but your personality truly made you a delight to work with. We look forward to continuing our business with you in the future."

 

Jason Storms, Ferndale, July 2015

I was very happy with his service
 

"I highly recommend Mr. Kentaro Nabeshima. I’m impressed by his attitude of tuning work and his professional, in-depth knowledge. We got a used piano one year ago and it is so out of tune that Mr. Nabeshima took almost two hours to tune it back and then spent another hour and two to perform a fine tuning. It took about 4 hours in total to complete the tuning. Service fee he charged, however, is pretty reasonable. Now I like to play with this piano and enjoy the wonderful music. I was very happy with his service and plan to use him again in the future."

 

Shelley, Northville, July 2015

“He will be tuning our piano on a regular basis!”
 

"We bought an old upright piano for our daughter to practice at home. At first it sounded fine, but after a few months some notes sounded off, even to my untrained ears. Kentaro spent hours tuning our piano, at a very reasonable price, and now it sounds great again. He will be tuning our piano on a regular basis!

Thanks!"

 

Gyorgyi, Ann Arbor, June 2015

"I would recommend Kentaro Nabeshima to anyone"
 

”My husband surprised me with a new gorgeous Hailun baby grand piano this year. I was instructed to have it tuned after 6 to 8 weeks. The company sent Kentaro Nabeshima, RPT, and I am so grateful for that. Kentaro was extremely knowledgeable about all aspects of the piano and tuning. He answered all of my questions satisfactorily. He was meticulous in his work and strived for perfection. He spent over 3 hours on my piano! He was polite and friendly and made it clear that I should contact him with any questions or concerns. My piano sounds beautiful. I would recommend Kentaro Nabeshima to anyone, amateur or professional pianist. I plan to see him after in the future to keep my piano in prime condition.”

 

Linda Masterson, Troy, May 2015

"Kentaro did a great job tuning our piano!"
 

”Kentaro did a great job tuning our piano! He was professional & courteous, arrived on time, and even educated us about the inner workings of the piano. I would  hire him again.”

 

Stephanie, Ann Arbor, May 2015

"Although I don’t play piano myself I can hear the difference now "
 

”Dear Mr. Kentaro Nabeshima,

 

Thank you for your service on the piano that my daughter, Mykaela, is currently taking lesson on. Although I don’t play piano myself I can hear the difference now that it has been tuned. I felt you were a very considerate gentleman and handled yourself very professional.

 

Mykaela said the piano is much nicer to play now and her piano teacher said you did a very nice job.

 

It was a pleasure to meet you and I would recommend you to anyone looking for service on a piano. I will definitely call you again the next time we need service on piano.

 

P.S. Thank you for removing your shoes when entering our home.”

 

Helena Zink, Metro Detroit Area, May 2015

"Excellent service! "
 

”Excellent service! Mr. Nabeshima took his time to tune my piano. He even vacuum cleaned & polished the piano. Very pleased with his service.”

 

M. H., South Lyon, May 2015

"Very satisfied with his tuning "
 

"I appreciate his tuning service. When I first contacted him by email, he replied me, answering to my questions in a very courteous manner. I was thrilled to hear that he could come to tune our piano within a week. As I had expected, he carefully tuned my piano, and I was very satisfied with his tuning. After he left my house, I played the piano for a while, enjoying the sound of well-tuned piano. In Japan, I was a piano teacher, giving regular piano lessons as well as eurythmics and solfeggio lessons. I was planning to start those lessons with my daughter, and now I’m ready to spend much time with my daughter using my well-tuned piano. I look forward your future service."

(Translated from the original message in Japanese)

 

M. H., Metro Detroit Area, April 2015

"Piano sounds clean  Thank you "
 

”Piano sounds clean Thank you

Riki Fujita, 7 year old

 

I hired him for repairing of the damper pdeal and tuning. I'm so pleased with hiring him, because he responded to our requests in an exceptionally cordial manner. Thank you very much."

(Translated from the original message in Japanese)

 

Tomohiro Fujita, Metamora, April 2015

"Since I had your tuning, I’ve been playing the piano every night."
 

"Thank you for your tuning service. In the past, I had a tuner, who left my house without any conversation. This time, I’m very glad that Mr. Nabeshima explained me about the condition and value of piano in detail. I very much appreciate your service. Since I had your tuning, I’ve been playing the piano every night. Thanks again."

(Translated from the original message in Japanese)

 

Piano tuning client, Troy, March 2015

"I’m happy I know you...and so is my piano!"
 

"Dear Kentaro,

 

Thank you for doing such a great job on the recent tuning of my piano. I play after, and have become accustomed to certain sounds as it relates to the voicing of chords. Nothing is more pleasing than hearing all of the notes on a finely tuned piano. Your careful approach and professionalism are greatly appreciated. I’m happy I know you...and so is my piano!"

 

Mark Jones, Metro Detroit Area, March 2015

" I feel he brought my piano back to life! "
 

"I feel very lucky to have found Mr. Nabeshima! I bought a 50-year-old piano that had been neglected, and he repaired it beautifully, for a very reasonable price.

 

Mr. Nabeshima was always prompt, friendly, very professional, and demonstrated a genuine love for his work. I feel he brought my piano back to life!

 

Thank you, Kentaro!!"

 

Siri Gottlieb, Ann Arbor, March 2015

"I had no hesitation in referring him to others. "
 

"Kentaro did a great job tuning my piano. The sound is so much better and I definitely enjoy playing it – much more than before! Kentaro is professional, efficient, and reliable. I had no hesitation in referring him to others. I highly recommend his piano tuning service. You will not be disappointed. "

 

Benjie, Ypsilanti, March 2015

"Mr. Nabeshima’s extensive knowledge, techniques and experience in piano service are very reassuring. "
 

"In my opinion, any piano, even a “very high-quality” piano, has no real value unless it is tuned by a good technician. In that sense, I, as a piano owner, am very fortunate to have a skilled piano tuner like him. As a piano technician, Mr. Nabeshima’s extensive knowledge, techniques and experience in piano service are very reassuring. I’m highly satisfied with his heartfelt and considerate service to my piano. With his tuning, my piano sounds so inviting that I feel the urge to make time to play it, especially after several busy days without being able to play. Playing my piano even feels therapeutic for me now. If I could ask Mr. Nabeshima for anything more, I would like to listen to more of his piano playing after he has finished tuning. I’m looking forward to his next visit, and I’ll practice piano more, too. I appreciate his service."

(Translated from the original message in Japanese)

 

Sachiko Riedy, Canton, February 2015

"I even consulted with him about a problem with sound coming through to the lower level of my apartment "
 

"I had an electric piano in Japan, but I felt that it was limited both in the responsiveness of the keys and in the quality of the sound. Therefore, I bought an acoustic piano after moving to the U.S. I met Mr. Nabeshima by chance through the piano store. For me, it is very nice to be able to have a conversation about the details of the piano in Japanese, my native language. Although he is very focused and quiet during tuning, he is quite conversational after he’s done. I even consulted with him about a problem with sound coming through to the lower level of my apartment. He kindly ordered noise reducing caster cups for us. These cups cut the sound quite a bit when combined with a mute pedal, so that my husband did not even notice that I was playing the piano until he entered our unit when he came home from work. I am looking forward to using Kentaro’s  services again in the future."

(Translated from the original message in Japanese)

 

M. T., Metro Detroit Area, February 2015

"You explained the cause of the problems in a way that’s easy for a person without technical knowledge to understand "
 

"Thank you for your repair and tuning of our piano today. I was able to clearly understand what was going wrong with our piano, because while you were working, you explained the cause of the problems in a way that’s easy for a person without technical knowledge, like me, to understand. Also, I appreciate your help with finding a piano teacher and a musical instrument store. When I need piano tuning in the future, I will request your services again."

(Translated from the original message in Japanese)

 

Piano tuning client, Novi, February 2015

"I really appreciate that he puts a high priority on customer satisfaction "
 

"I very much appreciate his very elaborate piano tuning every time. After finishing the tuning, he always asks me to check if there is any note that is not to my taste. I really appreciate that he puts a high priority on customer satisfaction and painstakingly adjusts the tuning and the action until I’m completely satisfied. He even generously offers a free service to correct any problem occurring within a week after the tuning. The service charge is also very reasonable. I’m very much looking forward to using his services again in the future."

(Translated from the original message in Japanese)

 

M. N., Metro Detroit Area, February 2015

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    Piano tuner| Piano Tuning| Piano Repair| Piano tuner in Ann Arbor| Novi| Ypsilanti| Milan| Dexter| Brighton| Canton| Commerce| West Bloomfield| Farmington Hills| Royal Oak| Troy| Metro Detroit| RPT| Registered Piano Technician| Japanese

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