Messages from the clients
“The most careful and detailed piano tuner I have ever had"
"I have owned pianos for decades, and so I have dealt with many piano tuners over the years, because we move around a lot. I really have to say that Kentaro is the not only the most caring but also the most careful and detailed piano tuner I have ever had. He is a Registered Piano Technician through the Piano Technicians Guild,so he certainly is well-qualified, and this is demonstrated in the quality of his work. A couple of the keys on my baby grand gave him some trouble, but he patiently persisted to resolve the problem. He even came back the next day for some finetuning and voicing! Thanks a million, Kentaro! P.S. Did I mention that he is also areally nice guy?"
Mary S., Farmington, December 2015
“I’d recommend him to anyone in a heartbeat!"
"I couldn’t be happier with my experience with Kentaro. We had him out to tune our piano and he did a wonderful job. When a slight buzzing was later discovered, he retuned the next day, tracked down the problem and came up with a creative fix for the issue at no additional cost to us. Since I was unable to be home for the second visit, he even emailed me a detailed explanation of the problem, complete with videos he took of the issue and his solution. His prices are great and he’s extremely kind, patient, and professional. I’d recommend him to anyone in a heartbeat!"
Andy Henriksen, Chelsea, December 2015
“Kentaro did a fantastic job tuning our piano!"
"Kentaro did a fantastic job tuning our piano! We were very impressed with him and his service. He spent twice the time tuning our piano compared to previous tuners, yet charged the same amount. Kentaro’s care and dedication are very evident in his work."
Donna S., Canton, December 2015
“We would gladly recommend him to anyone who is looking for a good, reliable, efficient and hardworking piano tuner."
"We called Mr. Nabeshima to come and tune up our piano for the first time. True to other people’s reviews and opinions of him, Mr. Nabeshima is a very conscientious person. He conducted his work in a very professional manner. He takes time and effort to explain in details what he will be doing before he starts to fine tune our piano. He even allows us to watch him do his work. In fact, we have learnt so much just by watching him work through the piano and listening to his explanations. Mr. Nabeshima takes effort to fine tune the piano to make it sound so beautiful and we are very happy for what he has done. We would gladly recommend him to anyone who is looking for a good, reliable, efficient and hardworking piano tuner."
Janice. Novi, November 2015
“I love my piano!"
Alder Mesko (age 7), Dexter, October 2015
“Kentaro was referred to us by our piano teacher as a very talented piano tuner with reasonable rates."
"Kentaro was referred to us by our piano teacher as a very talented piano tuner with reasonable rates. He arrived on time and was very professional but also very thorough, informative, kind and real delight to talk with. We are so happy to have found him and will call on him for any and all of our piano need!"
Heather D. Dexter, October 2015
“We recommend him with enthusiasm."
"We were very pleased with Kentaro Nabeshima's work on our piano. We had just moved and the piano had issues with some strings. On his first visit he took all the time needed to be certain it was in tune and that everything was in good shape, and returned to check the tuning of the new strings two weeks later. He works carefully and is a pleasant person to interact with. We recommend him with enthusiasm."
John Rowntree, Ann Arbor, October 2015
“It sounds great! But it goes well beyond that."
"The service that Kentaro provided to tune my piano was nothing short of excellent. First and foremost he did a great job at addressing my piano’s needs and tuning it. It sounds great! But it goes well beyond that. You have to look at the entire service package. He answered my inquiry almost immediately to make an appointment. Up front about time (time to tune piano), cost, made sure you were satisfied before he left, offered to come back (no charge) if not satisfied after he left, It even impressed me that he seeks feedback so he can improve his service! He wears all the hats in providing his service insuring control and nothing is overlooked. These days it’s all about customer service. All this for what I thought was a modest charge. I would recommend Kentaro without a second thought and will be using him again!"
Larry Falzon, Milford, October 2015
“We are thrilled with the beautiful sound."
"We are 100% satisfied with Kentaro’s careful and loving work. Clearly the music is his joy. He took very good care tending to our piano and we are thrilled with the beautiful sound. "
Kristen McGuire, Ann Arbor, October 2015
“He will be our piano tuner for as long as we are here in Ann Arbor."
"Kentaro revived our 30 year old piano, the one my mother gave (me) as a child and (I) am passing down to my children, so that it sounds sparkling clear. The extreme bass + treble keys has not sounded right for years – he took the time to make sure it was done perfectly. Kentaro is responsive on email and it was easy to set an appointment – with two convenience of weekend hours. He is extremely professional + polite. He will be our piano tuner for as long as we are here in Ann Arbor. Oh, his rate is very reasonable."
Justine Wu, Ann Arbor, October 2015
“Top notch, professional service!"
"Thank you for your excellent service! Our piano was horribly out of tune and your expertise and care of our piano was so appreciated. We were especially impressed with your explanation of the process and patience and good humor with our kids – they loved having you there and learning about the piano from you! We have already referred our friends to you and will definitely use your service again. Top notch, professional service!"
Tammy C., Ann Arbor, September 2015
“I will be a repeat customer and recommend him to my piano studio."
"I was very pleased with the thorough tuning and attention to detail that your piano received from Kentaro. I will be a repeat customer and recommend him to my piano studio. Thanks! "
Patrick Harlin, Ann Arbor, September 2015
“He exceeded all of my expectations!"
"As a new resident of Michigan, I was unsure about hiring a piano tuner without a personal recommendation. I changed my mind after reading about Kentaro’s approach and aural tuning on his website. And he exceeded all of my expectations! He spent over 4 hours tuning my piano, while also taking the time to answer my questions and explain the rationale behind his recommendations. I found Kentaro to be extremely thorough, professional and a pleasure. I envision a long-standing relationship as I entrust my piano to his care."
Sally, Ann Arbor, August 2015
“Our piano sounds great!"
"Dear Mr. Nabeshima, Our piano sounds great! It has been two month since you tuned it. My kids are enjoying playing piano and I thank you for the great job you did servicing it!"
Nataliya Yakovlev, Bloomfield, August 2015
“Obviously, he cares about pianos and pleasing his customer!"
"I found Mr. Nabeshima very professional and pleasant to work with. He explained what he was doing to correct the pitch. He offered advice about keeping the piano in good condition, all while encouraging me to maintain it to keep its value. He even cleaned the piano exterior. Obviously, he cares about pianos and pleasing his customer!"
J. Thomas, Ann Arbor, August 2015
“My old piano sounds new again!"
"Mr. Nabeshima, Thank you so much for your kindness and thoughtfulness. I am impressed with your knowledge, professionalism, carefulness and thorough attention to detail. Looking forward to working with you again tin the near future. My old piano sound new again!"
Greg P., Belleville, August 2015
“Hire him to tune your piano!! You’ll be glad that you did."
"Kentaro was very flexible with scheduling a time with me to install a damp chaser, followed by a tuning. He was professional, prompt, and kind. He knew exactly what he was doing and went right to work. It was a pleasure doing business with him! Hire him to tune your piano!! You’ll be glad that you did."
Jeanne McLeod, Pinckney, July 2015
“Finally found one to keep"
"Kentaro has done an outstanding job not only tuning my piano, but also repairing broken pedals and sticking keys. He was very professional and thorough. We’ve been through several piano tuners over the years and have finally found one to keep.
Wendy, Saline, July 2015
“Your personality truly made you a delight to work with"
I was greatly appreciative of your ability to come tune our piano on such short notice. It really does sound great and we are so glad you were able to salvage it despite its age and condition. You have not only excellent as a technician but your personality truly made you a delight to work with. We look forward to continuing our business with you in the future."
Jason Storms, Ferndale, July 2015
“I was very happy with his service ”
"I highly recommend Mr. Kentaro Nabeshima. I’m impressed by his attitude of tuning work and his professional, in-depth knowledge. We got a used piano one year ago and it is so out of tune that Mr. Nabeshima took almost two hours to tune it back and then spent another hour and two to perform a fine tuning. It took about 4 hours in total to complete the tuning. Service fee he charged, however, is pretty reasonable. Now I like to play with this piano and enjoy the wonderful music. I was very happy with his service and plan to use him again in the future."
Shelley, Northville, July 2015
“He will be tuning our piano on a regular basis!”
"We bought an old upright piano for our daughter to practice at home. At first it sounded fine, but after a few months some notes sounded off, even to my untrained ears. Kentaro spent hours tuning our piano, at a very reasonable price, and now it sounds great again. He will be tuning our piano on a regular basis!
Gyorgyi, Ann Arbor, June 2015
"I would recommend Kentaro Nabeshima to anyone"
”My husband surprised me with a new gorgeous Hailun baby grand piano this year. I was instructed to have it tuned after 6 to 8 weeks. The company sent Kentaro Nabeshima, RPT, and I am so grateful for that. Kentaro was extremely knowledgeable about all aspects of the piano and tuning. He answered all of my questions satisfactorily. He was meticulous in his work and strived for perfection. He spent over 3 hours on my piano! He was polite and friendly and made it clear that I should contact him with any questions or concerns. My piano sounds beautiful. I would recommend Kentaro Nabeshima to anyone, amateur or professional pianist. I plan to see him after in the future to keep my piano in prime condition.”
Linda Masterson, Troy, May 2015
"Kentaro did a great job tuning our piano!"
”Kentaro did a great job tuning our piano! He was professional & courteous, arrived on time, and even educated us about the inner workings of the piano. I would hire him again.”
Stephanie, Ann Arbor, May 2015
"Although I don’t play piano myself I can hear the difference now "
”Dear Mr. Kentaro Nabeshima,
Thank you for your service on the piano that my daughter, Mykaela, is currently taking lesson on. Although I don’t play piano myself I can hear the difference now that it has been tuned. I felt you were a very considerate gentleman and handled yourself very professional.
Mykaela said the piano is much nicer to play now and her piano teacher said you did a very nice job.
It was a pleasure to meet you and I would recommend you to anyone looking for service on a piano. I will definitely call you again the next time we need service on piano.
P.S. Thank you for removing your shoes when entering our home.”
Helena Zink, Metro Detroit Area, May 2015